Refund policy

Should you wish to return items that you have purchased please call our customer service team on 0151 448 9000 or email websales@iomaclothing.co.uk with photographic evidence or specifics as to the reason for the return to obtain an official returns number (RMA). This will help us to understand the reason for the return and authorise the credit to your account. Please enclose this (RMA) number with the documentation & write the number clearly on the parcel when returning the goods.

Returned garments must be in an unmarked pristine condition, in their original packaging, no labels removed and without any embroidery, printing or alteration.

Personal Protective Equipment (PPE) refunds will not be given for attempted returns beyond 7 days due to the specific storage and user instructions that accompany PPE items either sold in singles or pack quantities.