Delivery & Returns
Free Delivery to UK mainland on all orders over £100.00 (ex VAT) (excluding Scottish Highlands, Islands and N.Ireland )
For all orders under £100.00
- £6.50 per consignment to U.K Mainland (excluding Scottish Highlands, Islands and N.Ireland )
- £15.00 per consignment to Scottish Highlands, Islands, IOM, and N Ireland.
Ioma endeavour to despatch all orders within 10 working days of order confirmation. This allows us time to compile all of the components of your order and to embroider or embellish garments where necessary.
Deliveries are made via DPD or Parcelforce on a next day service.
Should you require your garments immediately please call 0151 448 9000 to obtain availability information from our customer services team.
Refund policy
Should you wish to return items that you have purchased please call our customer service team on 0151 448 9000 or email websales@iomaclothing.co.uk with photographic evidence or specifics as to the reason for the return to obtain an official returns number (RMA). This will help us to understand the reason for the return and authorise the credit to your account. Please enclose this (RMA) number with the documentation & write the number clearly on the parcel when returning the goods.
Returned garments must be in an unmarked pristine condition, in their original
packaging, no labels removed and without any embroidery, printing or alteration.
Personal Protective Equipment (PPE) refunds will not be given for attempted
returns beyond 7 days due to the specific storage and user instructions that
accompany PPE items either sold in singles or pack quantities.